A full refund is provided for cancellations made up 48 hours prior departure time of your tour.
For bookings of 10 or more participants, cancellations must be made up to 10 days before activity date for a full refund.
Cancellations or mayor changes may occur due to:
- weather conditions
- minimum number of participants.
We would offer an alternative, but if this is not accepted we would make a full refund of the booking.
This would be notified latest at 15:00 the day before the tour date.
- Polar Adventures reserves the right to ban the participation on the tour to those guests who are noticeably under the influence of alcohol.
Polar Adventures does not cover any change/cancellation out from our Terms & Conditions, due to illness, flight cancellation, accident, etc. This should be managed through the guests' travel insurance.
- In case of refund the money is returned in the same way as was paid.
Polar Adventures recommends to travel with a valid travel insurance.
Included: Guide, transport, hot drinks, snacks, insulated body suit, photos of the tour (2 portrait photos and best landscape pictures).
Important: from15th to 31st of March 2020, departure time is at 20:00 meaning that the meeting would be ten minutes prior departure.